HR Hub: Your Complete HR Support Solution

Supporting Your Business Growth, Every Step of the Way

Running a business shouldn't mean navigating HR challenges alone. Whether you're just starting out with your first employees or managing a growing team with complex needs, the HR Hub provides the expert support, guidance, and peace of mind you need to focus on what you do best.

Our flexible membership tiers are designed to grow with your business, offering everything from AI-powered support and essential templates to dedicated HR professionals who know your business inside out. Choose the level of support that fits your current needs, knowing you can scale up as your business grows.

Choose Your Level of Support

Starter Plan - £95/month

Perfect for businesses just getting their HR foundations in place

Taking your first steps with employees? The Starter Plan gives you all the essential HR tools and guidance you need to get it right from day one. With round-the-clock AI support and access to professionally crafted templates, you'll have confidence in your HR decisions without breaking the bank.

What's Included:

AI HR Chatbot Support

(7am-7pm, 7 days/week)

Get instant answers to your HR questions whenever you need them, from basic employment law queries to guidance on handling common workplace situations

Essential Document Library

(50+ templates)

Professional, legally compliant templates for policies, letters, workflows and forms - all ready to customise for your business

Monthly Compliance Updates

Stay informed about changes in employment law that affect your business, delivered straight to your inbox

Email Support

(response within 24 hours)

Submit questions via email and receive clear, actionable guidance from our HR team

Employment Law Guidance

via Chatbot

Access reliable information on UK employment law basics, helping you make informed decisions with confidence

This plan is ideal if you:

Have 1-5 employees and straightforward HR needs

Prefer a hands-on, DIY approach to managing your team

Want professional templates and guidance without ongoing advisory support

Need reliable answers to

basic HR questions as they arise

Are establishing your first HR processes and policies

Best For: 1-5 employees, minimal HR complexity, DIY approach

Growth Plan - £395/month

For businesses scaling up who need expert backup

As your team grows, so do your HR challenges. The Growth Plan gives you direct access to CIPD-qualified HR professionals who can help you navigate the more complex situations that come with business growth. From handling your first disciplinary issue to creating custom policies, we're here when you need us.

What's Included:

Everything in the Starter Plan, PLUS:

5 Hours Telephone

Advice per Month

Direct access to CIPD-qualified HR professionals who can talk you through complex situations, provide strategic guidance, and help you make confident decisions

Priority Response (within 1 hour during business hours)

When you need urgent advice, you'll get a rapid response from our team

Full Document Library Access (100+ templates, updated weekly)

Comprehensive access to our complete range of letters, workflows,and templates - always up-to-date with current legislation

Custom Document Requests (up to 2 per month)

Need a policy or document tailored specifically to your business? We'll create it for you

Quarterly Compliance Review Call

Regular check-ins to ensure your HR practices remain compliant and aligned with best practice

Access to HR Professional via WhatsApp

Quick questions? Get fast answers through WhatsApp for those urgent queries that can't wait

This plan is ideal if you:

Have 5-25 employees with increasingly complex HR needs

Face occasional challenging situations that require expert guidance

Need someone to sense-check your approach before taking action

Want the confidence of having a qualified HR professional on speed-dial

Are implementing new processes and need expert input

Require tailored documents and policies for your specific business context

Best For: 5-25 employees, growing teams, occasional complex HR issues

Premium Plan - £1,295/month

Complete HR peace of mind with unlimited support

When HR becomes a significant part of running your business, you need a true strategic partner. The Premium Plan gives you a dedicated HR professional who understands your business, your culture, and your goals. With unlimited support and proactive strategic planning, you can navigate even the most complex HR situations with complete confidence.

What's Included:

Everything in the Growth Plan, PLUS:

Unlimited Telephone Advice

(9am-5pm weekdays)

Call as often as you need. No counting hours, no worrying about running out of support time - just pick up the phone and get the guidance you need

Dedicated HR Professional Who Knows Your Business

Your own qualified HR advisor who understands your company culture, knows your team, and provides consistent, strategic guidance tailored to your specific context

Full Document Library Access (100+ templates, updated weekly)

Comprehensive access to our complete range of letters, workflows,and templates - always up-to-date with current legislation

Unlimited Custom Document Creation

Need new policies, updated handbooks, bespoke contracts, or any other HR documentation? We'll create as many as you need, whenever you need them

Monthly Strategic HR Planning Call

Proactive, strategic sessions to plan ahead, anticipate challenges, and align your HR approach with your business goals

Priority Access to Employment Law Updates

Be the first to know about legislative changes that impact your business, with clear guidance on what action you need to take

Annual HR Health Check and Compliance Audit

Comprehensive annual review of all your HR practices, identifying risks, highlighting opportunities for improvement, and ensuring full legal compliance

This plan is ideal if you:

Have 25-100 employees with complex, varied HR needs

Face regular HR challenges that require expert guidance

Need a strategic HR partner, not just reactive support

Want to ensure your HR practices actively support business growth

Have high-risk situations or regulated industry requirements

Value having a dedicated professional who truly knows your business

Need the confidence of comprehensive, unlimited support

Best For: 25-100 employees, complex HR needs, high-growth businesses

Add-Ons for HR Hub Members

Extra Telephone Hours - £75/hour

Starter & Growth Plans

Need a bit more advisory time this month? Purchase additional telephone consultation hours with our CIPD-qualified HR professionals whenever you need extra support beyond your plan allowance.

Perfect for:

  • One-off complex projects or situations

  • Particularly busy months requiring extra guidance

  • Handling multiple HR issues simultaneously

  • Extended consultation on strategic planning

Custom Policy Suite - £750

Available for all members

Every business is unique, and your HR policies should reflect that. We'll create a comprehensive suite of policies specifically tailored to your business, industry, culture, and values.

What You'll Receive:

  • Fully bespoke policies written specifically for your organization

  • Policies that reflect your company culture and values

  • Industry-specific considerations and requirements

  • Legally compliant documentation that protects your business

  • Clear, accessible language that your team can actually understand

Typical policy suites include:

  • Health & Safety Policy

  • Equal Opportunities & Diversity Policy

  • Disciplinary & Grievance Procedures

  • Social Media & IT Usage Policy

  • Remote Working Policy

  • Any other policies specific to your needs

Perfect for businesses that:

  • Are going through organizational change

  • Need to formalize their approach to HR

  • Operate in specialized or regulated industries

  • Want policies that genuinely reflect how they work

  • Are preparing for significant growth or investment

HR Audit - £495

Available for all members

Not sure if your HR practices are where they should be? Our comprehensive HR audit provides a complete health check of your current approach, identifying risks, highlighting areas for improvement, and giving you a clear action plan.

What You'll Discover:

  • Whether your contracts and policies are legally compliant

  • Gaps in your HR documentation or processes

  • Areas where you might be exposed to risk

  • Best practice recommendations for your specific context

  • Quick wins that can make an immediate difference

  • Long-term strategic improvements to work towards

What You'll Receive:

  • Complete Review - Thorough examination of all your current HR documentation, policies, and practices

  • Risk Assessment - Identification of potential compliance issues or areas of legal risk

  • Gap Analysis - Clear overview of where your HR practices could be strengthened

  • Detailed Report - Written report with findings, recommendations, and prioritised actions

  • Action Plan - Practical, achievable steps to improve your HR approach

  • Follow-up Consultation - Discussion of the findings and guidance on implementation

Ideal for businesses that:

  • Haven't reviewed their HR practices recently

  • Are concerned about compliance

  • Want to benchmark their approach against best practice

  • Are preparing for growth or investment

  • Have recently experienced HR challenges

  • Want to be proactive rather than reactive

Why Choose HR Hub?

Expert Support When You Need It -

From AI-powered instant answers to dedicated HR professionals, we're here to support you in the way that works best for your business.

Flexible Solutions That Grow With You -

Start where you are, scale up as you grow. No long-term lock-ins, just support that adapts to your changing needs.

CIPD-Qualified Professionals -

All our HR advisors are fully qualified, experienced professionals who understand the realities of running a business.

Up-to-Date Compliance -

Employment law changes constantly. We keep you informed and compliant, so you don't have to become an HR expert.

Practical, Actionable Guidance -

We don't just tell you what the law says - we help you understand what it means for your business and what to do about it.

Templates That Actually Work -

Our document library isn't just legally compliant - it's written in clear, accessible language that you and your team can actually use.

Jo Jinks HR Consultancy

A service provided by Synergise HR Ltd

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